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frequently asked questions

Everything you need. In one app. In one place. All goals and strategies, always at hand.

Are my investments with Vive sustainable?

Vive takes ESG criteria into account when selecting the funds in which it invests. This means we invest our customers' assets in a way that considers the impact on society. In this way, we are working together towards a better future. Further quality controls and requirements are applied by our investment team.

Are you a regulated investment firm?

Vive is a regulated investment party. We are supervised by the AFM (Netherlands Authority for the Financial Markets) and DNB (The Dutch Bank).

You can find more about our own investment policy on the following page: Investment Policy

Here you can find our AFM registration: AFM register

When are investments made?

After receiving your money, we will purchase and arrange the investments for you. The period between depositing and purchasing your investments can vary based on several factors. For example, whether you deposited directly or via direct debit (SEPA DD), holidays (bank holidays), or the processing time of the funds we invest in. We try to invest your money as quickly as possible. The general rule is that we have invested your money within one week.

Do I have to buy and sell my investments myself?

No. We do that for you. We keep an eye on your plans and make adjustments where necessary. We only give you a heads-up if you need to take action.

What is a pension account?

A pension account is a special account where you put money aside for your retirement. At Vive, your deposit is always invested smartly, with a strategy that adapts to your age and situation. This way, you build up tax-advantaged capital for later.

How does Vive personalise my investment strategy?

Vive ensures that your investment strategy is entirely built around you. This means that, depending on your stage of life and your financial situation, your investment strategy will be adjusted. This is how Vive personalises your investment strategy.

Here you can read more about the financial model and personalisation.

Please note
Investing has risks

Investing offers opportunities but you can lose (part of) your investment. That is why it is wise to understand in advance what risks there are. More about this can be found in the Investment Policy. Vive is a licensed asset manager.