Vive Invest Customer Agreement

Please contact support@viveapp.com if you would like to be provided with the English Version of this document.

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We manage your assets

1. You have asset management with us. This means that you instruct us to invest for you. We do this based on the agreements we make with you, for example to accrue a pension. These agreements are included in your investment plan. So you don't have to enter securities orders yourself. Will your Investments be worth more? Then the profit is yours. Will your Investments become less valuable? Then the investment loss is also yours.

You inform us

2. You have provided us with information about your personal circumstances, including your purpose. We take this into account when we invest for you. Are your personal circumstances changing? Then you should let us know as soon as possible. Aren't you doing that? Then you have to take financial disappointments into account.

Your investment plan

3. You have agreed on an investment plan with us. This explains how and with what risks we invest for you. This plan also includes what we invest for you. We will implement this plan for you. In the Vive App, you can see exactly how we invest and with what results.

Depository

4. You have an Investment Account. This account is where your Investments (and money) are administered to Vive Custody B.V. This B.V. stores and administers your Investments. Exactly how this works and what this means is in the Regulations for Depository Institutions Vive Custody B.V. It is important that your Investments and money are safe if Vive goes bankrupt.

Consent (power of attorney)

5. You authorize us to use your Investment Account to invest for you. Always check your Investment Account and the information we give you. Aren't you doing that? Then we may not be able to help you if, for example, something went wrong.

Important Information

6. All important information about our asset management is contained in this contract and what comes with it. You have received from us and agree to:

a) general terms and conditions for asset management;

b) additional annuity terms;

c) the Investment Plan that you agree with us;

d) the Vive Custody B.V. Depository Regulations

Our fee

7. You pay for our asset management. You can read what these costs are in our price overview on our website.