What does digital transformation mean?

"Digital transformation" (also known as digital transition) is the integration of digital technology into all areas of a business, which leads to fundamental changes in the way work is done and value is delivered to customers or clients. It goes beyond just the use of technology; the core lies in creating value through technology.

Digital transformation often brings about a change in corporate culture. Organisations that embrace digital transformation must be prepared to continuously question existing working methods, experiment with new techniques, and deal with the challenges that accompany this. This often means saying goodbye to traditional business processes in favour of new practices.

The meaning of digital transformation differs per organisation and context, and it is also a fashionable term or 'buzzword'. It is important to emphasise that digital transformation is not the same as digitalisation; digitalisation is often the first step towards digital transformation.